Business Policies
Policies - Customer Service
- Shipping & Delivery
- We have a variety of shipping options available via USP and, UPS. For USPS Priority Mail, UPS ground or air, we ship your order today if ordered by 1:00 pm Pacific Time / 4:00 Eastern Time. For UPS Next Day and Second Day services, we ship today if ordered by 1:15 Pacific Time / 4:15 Eastern Time
- Privacy & Security
- We don't share any of your information with anyone. We use your email you to send details of your current order only. We do not currently offer a newsletter.
- Returns & Replacements
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You may return spacers for ANY reason within 30 days of purchase for a full refund. Special runs are excepted. We refund all but shipping costs and a 3% credit card processing fee.
-- Simply enclose a copy of your packing slip with the returned items indicated and we will take care of the rest when we receive them.
-- Returns will be refunded to the same form of payment used to purchase.
- Methods of Ordering
- Online - Find the item you need and enter the quantity you need
- By Purchase Order - Email to brenda@machinest.com or Fax to 760-246-5490. We will confirm receipt of your order.
- By Phone - Call Brenda at 760-217-0741 to place your order by phone.